Privacy Policy
Last updated: September 2026
Investigations Work is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.
This Privacy Policy explains how Investigations Work collects, uses and protects personal information when you visit our website, contact us, download our resources, enquire about our services or otherwise interact with us.
1. Who we are
Investigations Work provides independent workplace investigation, mediation and employee relations support services to organisations.
For the purposes of UK data protection legislation, Investigations Work is the data controller for personal information collected through this website and through our own business development and client administration activities.
You can contact us at:
Investigations Work
Email: info@investigationswork.com
Telephone: 07976 429524
Website: www.investigationswork.com
2. Information we may collect
Depending on how you interact with us, we may collect information including:
· your name;
· job title and organisation;
· email address and telephone number;
· information you provide when making an enquiry;
· information submitted through website or landing-page forms;
· your marketing preferences;
· correspondence and communications with us; and
· technical information associated with your use of our website, where applicable.
If you download one of our resources, such as the Investigation Delay Guide, we may collect your name, email address and company name so that we can provide the resource you have requested.
3. How we use your information
We may use your personal information to:
· respond to enquiries;
· provide information or resources you have requested;
· discuss and provide our professional services;
· communicate with prospective and existing clients;
· administer our client and business relationships;
· improve our website, resources and services;
· maintain appropriate business records; and
· send you workplace investigation insights, updates and information about our services where we are permitted to do so.
We will not use information supplied solely to obtain a free resource as consent for marketing where separate consent is required.
4. Our lawful bases for processing
Under UK data protection legislation, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely upon:
Contract – where processing is necessary to provide services you have requested or to take steps before entering into a contract.
Legitimate interests – where it is reasonably necessary for the operation and development of our business, responding to enquiries, managing professional relationships or communicating with business contacts, provided those interests are not overridden by your rights and interests.
Consent – where you have specifically agreed to receive particular communications from us or where consent is otherwise required.
Legal obligation – where we need to process information to comply with a legal or regulatory requirement.
Where we rely on consent, you may withdraw it at any time.
5. Email updates and marketing
If you choose to receive workplace investigation insights and updates from Investigations Work, we may use your email address to send these communications.
Where consent is required, we will ask you to take a positive action, such as ticking an unticked box. You can withdraw your consent or unsubscribe from marketing communications at any time.
Unsubscribing from marketing will not prevent us from sending communications that are necessary to respond to an enquiry, provide something you have requested or manage an existing professional relationship.
Our approach reflects the ICO's guidance that consent to electronic marketing, where required, should be freely given, specific and informed and involve a positive action. (ICO)
6. Workplace investigation and mediation information
In the course of providing workplace investigation, mediation or employee relations services, Investigations Work may process personal information supplied by client organisations and individuals involved in those matters.
This may include sensitive or special category personal data where relevant to the particular assignment.
The way in which such information is processed, the respective responsibilities of Investigations Work and the client organisation, and applicable retention and confidentiality requirements may also be governed by our engagement terms, contractual arrangements and applicable data protection legislation.
We take particular care with information obtained during workplace investigations and mediation because of its potentially sensitive and confidential nature.
7. Sharing your information
We do not sell your personal information.
We may use carefully selected service providers to support the operation of our business, website and communications. These may include website hosting, landing-page, email, IT, cloud-storage and other professional service providers.
Where third parties process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
8. International transfers
Some technology and cloud service providers may process or store personal information outside the United Kingdom.
Where this occurs, we take appropriate steps to ensure that relevant safeguards required by UK data protection legislation are in place.
9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, contractual, professional and regulatory requirements.
Different retention periods may apply depending upon the nature of the information and our relationship with you.
Marketing information will be retained while you remain subscribed or where it is otherwise necessary to maintain an appropriate record of your marketing preferences or objection.
10. Keeping your information secure
We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is limited to those who have a legitimate business need to access it.
11. Your data protection rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to:
· request access to your personal information;
· request correction of inaccurate information;
· request deletion of your information;
· request restriction of processing;
· object to certain processing;
· request transfer of your information in applicable circumstances; and
· withdraw consent where processing is based on consent.
Not all rights apply in every circumstance.
To exercise your rights, please contact info@investigationswork.com.
12. Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address them.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Further information is available from the ICO at www.ico.org.uk.
13. Cookies
Our website may use cookies and similar technologies to enable functionality, understand how visitors use the website and, where applicable, support analytics or other services.
Where consent is required for non-essential cookies, these should only be used after you have been given an appropriate choice.
You can also control cookies through your browser settings.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The latest version will be published on our website with the date it was last updated.